Terms & Conditions

Welcome to Arrow Office Supply! These Terms & Conditions govern your use of our website, as well as any purchases or transactions made through our retail or online store. By accessing our website or making a purchase, you agree to abide by these terms. Please read them carefully before proceeding.

1. Use of Website:

  • Our website is intended for personal and non-commercial use only. You may not use our website for any illegal or unauthorized purpose.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our express written permission.
  • All Goods displayed on Arrow Office Supply’s website are uploaded by including; image(s) of the product, a description, model number, product features, price, and warranty duration. Although Arrow Office Supply ensures the information provided maintains dimensional accuracy on relevant Goods, they may contain slight or unintended variations that may be impacted by the brightness of your screen.

2. Products and Pricing:

  • We make every effort to accurately display product descriptions, images, and prices on our website. However, we do not guarantee that all information is always accurate, complete, or current.
  • Prices are subject to change without notice. The price displayed at the time of purchase is the final price.
  • We reserve the right to limit the quantities of any products or services that we offer.
  • Arrow Office Supply reserves the right to reject an order from a Customer at their discretion without having to give a reason to the Customer.

3. Orders and Payment:

  • By placing an order with us, you agree to provide accurate and complete information about yourself.
  • We accept various payment methods, including credit/debit cards, mobile money, and cash on delivery. Payment must be made in full at the time of purchase.

4. Delivery:

  • We aim to deliver your order in a timely manner. However, delivery times may vary depending on factors such as product availability, location, and shipping method.
  • We are not liable for any delays or damages caused by third-party shipping carriers.

5. Limitation of Liability:

  • We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
  • Our total liability to you for any damages shall not exceed the total amount paid by you for the products or services purchased.

8. Governing Law:

  • These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

9. Changes to Terms:

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

If you have any questions or concerns about these Terms and Conditions, please contact us.

Thank you for choosing Arrow Office Supply for your stationery needs!